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Ravenscroft Crystal Wholesale
  • Home
  • Shop
    • Restaurant
    • Winery
    • Drinkware
    • Decanters
    • Gift Sets
    • Essentials
  • Samples
  • Catalog
  • Contact
  • Log In
  • Search
  • Cart
Cart
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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

Returns, Exchanges, and Breakage


Breakage and Claims

All claims must be made in writing within 3 days of receipt. Claims of a later date will not be honored. Original packaging must be kept for 7 days. Replacements will not be given for breakage, only credit notes.

Returns and Exchanges

Returns are accepted only with prior approval. Returns must be kept in original packaging and must be returned in resellable condition in order for credit to be given. All returns are subject to a 15% restocking fee. Freight is the responsibility of the client.

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